SHIPPING POLICY

  • All fresh flower bouquets comes with daily complimentary delivery around Singapore. Our default self-collection point will be at Bukit Batok West Ave 6 (By Appointment Only)  

  • Our usual delivery time starts from 9am to 6 pm (Monday - Sunday) and we are providing 2 slots for delivery: 

        9.00am -2.00 pm | 2.00 pm - 6.00 pm 

  • Should you require any specific delivery timing, an additional charges may apply. However do note that any deliveries scheduled outside of our standard delivery time might be subjected to an additional surcharge of up to $30/trip (subjected to the delivery hours requested). To avoid any unwanted disappointment, please always feel free to check with us. 

  • Delivery Service excludes the following places: Tuas / Jurong Islands / Sentosa / Changi Airport / Army Camps / PSA Port / Hospitals / Quarantine centres 

  • Kindly ensure recipient is available upon delivery. If the recipient is not available to pick up personally, we will call the recipient and place the bouquet in a safe place. In the event of re-delivery, a surcharge of $15 applies. 

RETURN & EXCHANGE POLICY
  • All bouquets sold will not be refundable due to the nature of the products. Should you have any questions regarding the bouquets you've received, please email us or use the "Chat with us!" instant messaging to clarify.

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